If you place your order online you’ll receive a confirmation email. Please check the details carefully because we can only amend your order before it is collected by our courier. Sometimes Auto-fill can cause problems with addresses, so please always check your confirmation.
If you haven’t received your confirmation email please check your junk folder because they occasionally become trapped by spam filters, especially with Hotmail and Gmail accounts. If you need a copy, please email firstname.lastname@example.org
If you’ve provided a mobile phone number and/or email address, on the day of delivery you will receive a text message and/or email to let you know that the parcel is on its way and provide a 1-hour delivery window. Again please check delivery information is correct.