We give plants a good drink before they leave us and have designed our packaging to keep the plant happy for a few days. It’s essential that any unopened crate be kept in a cool, dark place- well away from direct sunlight or central heating. An unheated shed, cellar or garage is ideal.
During the summer our plants are in full growth and should not be kept in the crates for any longer than 1-2 days. We recommend choosing a delivery date as close as possible to the day it will be opened by the recipient.
In winter many of our plants are dormant and may stay in their crates for up to three weeks, if kept in a cool location, away from central heating.
The following plants are not fully dormant at this time of year and should be delivered in the final week before Christmas: pineapple, banana, passion flower, chilli, orange, lemon, lavender, coffee, strawberry, mint, lemon verbena.